H.E.R.O.E.S. Care is a national military family support charity based in Fenton, Missouri. Its Hometown Support Program is a collaborative effort among well-established non-profit partners designed to provide one-on-one care for military families before, during and after deployment.
H.E.R.O.E.S. Care works with more than 150 well-established organizations to serve military members, veterans, and their families. H.E.R.O.E.S. Care Hometown Support program first began in 2003 when Jon Jerome and his two youngdaughters made thirteen care packages in their living room. Their small effort spread like wildfire and with the help of 100 volunteers, led to 1,000 care packages being assembled and sent in a single day on September 11, 2004. Jon Jerome has no military background and acted as an independent citizen, where today he serves as CEO and president of H.E.R.O.E.S. Care.
Jerome realized that material and financial aid were not enough. After consulting with several organizations, the program was developed over a period of two years. In 2009 it was presented to the office of the Chairman of the Joint Chiefs of the Pentagon and later in the year launched. Today, the program addresses four underserved areas of need: financial stability, mental health, material need and dedicated long-term caregiving.
H.E.R.O.E.S. is an acronym for Homefront Enabling Relationships, Opportunities, and Empowerment throughSupport. There are four paid employees and more than 3,000 highly-trained volunteers that serve at more than 600 locations. These volunteers support military families residing in 43 states and overseas as well.